Terms And Conditions

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Use of Website

You agree to use this website only for lawful purposes. You must not:

1. Use the website for fraudulent or illegal activities
2. Attempt to harm, hack, or disrupt the website
3. Misuse product information or pricing
4. Use automated systems (bots, scraping tools)

We reserve the right to restrict or terminate access if misuse is detected.

3. Product Information & Usage Disclaimer

BrightX products are cleaning solutions intended for household and commercial use.

Always follow usage instructions provided on packaging

Products may require dilution before use

Avoid contact with eyes, skin (if sensitive )

Keep out of reach from children and pets

We are not responsible for damage caused due to improper usage, overuse, or failure to follow instructions.

4. Orders & Payments

1. All orders are subject to availability and confirmation
2. We reserve the right to cancel or refuse any order at our discretion
3. Prices are listed in INR and are subject to change without notice
4. Payments must be completed before order processing

In case of pricing errors, we reserve the right to cancel the order.

5. Shipping & Delivery

1. Orders are typically processed within 1–3 business days
2. Delivery timelines may vary based on location
3. Delays may occur due to logistics or unforeseen circumstances

We are not liable for delays caused by third-party courier services.

6. Cancellation Policy

1. Orders can be cancelled before dispatch only
2. Once shipped, cancellation is not allowed

To request cancellation, contact customer support immediately.

7. Return & Refund Policy

Due to the nature of cleaning and hygiene products:

1. Returns are not accepted once the product is delivered
2. Refunds are only applicable in case of:
3. Damaged product
4. Wrong item delivered

Proof (images/video) must be provided within 48 hours of delivery.

8. Intellectual Property

All content on this website including:

1. Logos
2. Product images
3. Text
4. Designs

are the property of BrightX and are protected by applicable laws. You may not copy, reproduce, or use any content without permission.

9. Limitation of Liability

BrightX shall not be liable for:

1. Any indirect or consequential damages
2. Loss arising from misuse of products
3. Allergic reactions or improper handling
4. Delays or service interruptions

Our total liability shall not exceed the amount paid for the product.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Delhi NCR.

14. Contact Information

For any questions or concerns:

1. Email: [email protected]
2. Phone: 8527270081